Payment terms

Payment Terms – Martin Dalmas.art

Welcome to Martin Dalmas.art! Before placing your order, please carefully review our payment terms, designed to ensure a smooth, transparent, and trustworthy collaboration.

1. Free Sketch Preview

We offer a free initial sketch before any payment is required.
This sketch allows you to verify the quality of Martin Dalmas’s work and ensures that we fully understand your vision before proceeding.

2. Payment Structure

  • 20% upfront payment is required to officially begin the artwork process.
  • 80% final payment is required after you approve the final version of the artwork, before shipment.

By paying the initial 20%, you confirm your agreement with our terms and authorize us to start working on your artwork.
By paying the final 80%, you confirm that you are satisfied with the final version and authorize us to prepare and ship your order.

3. Unlimited Free Revisions

Author provides unlimited free revisions until you are 100% satisfied with the final artwork.
Your happiness with the final piece is our highest priority.

4. Free Worldwide Shipping

We offer free secured shipping to any destination worldwide.

5. Non-Refundable Policy

  • Once a payment (either 20% or 100%) has been made, refunds are not possible.
  • All artworks are hand made, custom-made and personalized to your request, and therefore considered unique pieces under custom product regulations.

6. If You Wish to Cancel

  • If you decide to cancel the project after paying the 20% deposit, you are not obligated to pay the remaining 80%.
  • The 20% deposit will be retained as compensation for the time and work already invested by the artist.

7. Payment Methods

We accept the following payment methods:

  • Credit Card (Visa, MasterCard, American Express)
  • PayPal
  • Direct Bank Transfer

Cash on delivery is not available.

8. Important Notes

  • Artwork will not be shipped until full payment (100%) has been received.
  • All communication, previews, and revisions will be shared digitally via email or another agreed platform.